Welcome to Heartfelt Services! Nurses are here to be YOUR advocate. Our mission is to provide individualized private nursing services. Needs are unique and so are people. We want to meet those needs. Navigating the healthcare system is rushed, difficult, confusing, and expensive! People need someone to put the, “HEART” back into healthcare.
PRIVATE AND PROFESSIONAL
PAY FOR SERVICE NURSING
SERVING RIO RANCHO AND CORRALES NM AREAS
NOT AN EMERGENCY SERVICE
ADULT SERVICES ONLY
Not sure if I can help? Please feel free to message me.
Advocacy involving other health care providers/Coordination of cares
Were you sent home from the hospital and need further assistance?
Do you have a loved one at an assisted or long term care facility? Do you need someone to evaluate the care they are receiving or attend their health care meetings?
Assistance with paperwork for medical leave of absence and short term disability after accident or illness
Education of diagnosis, medications, and healthier life choices
Medication set up, safety, and compliance
Assessment, companionship, and evaluation
Establishing plans of care, realistic goal setting, and monitoring progress
Smoking cessation classes coming soon!
PLEASE NOTE: ORDERS FROM YOUR PHYSICIAN ARE REQUIRED FOR SOME SERVICES.
SCHEDULING
When scheduling there will be a series of questions. Although they are not required, they will save us time at your appointment. As the saying goes, “Time is money!”
You must check the terms and conditions and HIPAA boxes to schedule. Please note: NO nursing documentation will be added on my webpage site, other than what you put in for scheduling. My charting will be kept on private personal files and not accessible online.
If you own pets please contain them prior to your appointment time. I LOVE animals, but prefer a proper introduction. Please let me know what to expect.
My primary interest in nursing has been in hospitals. My 28 years of experience includes working psychiatry, medical/surgical, adjunct clinical instructor, progressive care/step down, and ICU. Almost all of my roles have included precepting student and new graduates. I traveled as an independent contractor for several years in Wyoming, Idaho and Texas. Basic life support and advanced cardiac life support certified. My own personal experience with the challenges of the healthcare system, has lead to starting Heartfelt Services.
SKILLS
Organized
Patient
Communicative
Empathetic
Collaborative
References
Rather than providing my references, I have asked them to include testimonials.
Testimonials
“Holly provides high quality care with compassion and respect. She personalizes her care to meet the needs of her patients. She is a patient advocate and is persistent in pursuing their needs until she gets the results and outcomes she is looking for. Her critical thinking skills are above and beyond expectations.”
“Holly is an amazing human being! Full of compassion and ambition, it is clear that Holly wants what is best for her patients and will think outside of the box to get things done. Holly has great attention to detail and is organized and efficient. I would 100% trust Holly to accomplish any task and to do so with care and competency.”
“Working in the ICU during the pandemic was one of the most challenging times in my career and this is when I had the pleasure of meeting Holly. Her strength, wisdom, and compassion caring for the critical patients we cared for together encouraged me to continue to press on despite the hardships. She brought 100% of herself every shift and was such a dependable support system to our team of nurses each daunting shift. Holly was a bright light during a dark time and her patients experienced her heartfelt empathy that went above and beyond the call of duty and I am proud to have worked alongside her!”
“Holly is both competent and careful, things that any nurse ought to be, but she is also caring and compassionate, which make her an exceptional asset to good care. She was responsive to requests for help/pain relief, uncomplaining in providing/assisting in even difficult aspects of care, and cheerful and patient in answering questions. I trust her. Thank you, Holly!”
“I had the pleasure of working more than seven years with Holly in acute care at Riverton Memorial Hospital in Riverton, Wyoming. In 25 years of working acute care as a Registered Nurse, Holly was the best RN I worked with. She is compassionate, extremely intelligent, and worked tirelessly to utilize her attributes for the benefit of her patients. I am confident that whatever the healthcare needs of an individual may be, that Holly will be able to use her extensive experience to address all patient needs. ”
Contact
TERMS AND CONDITIONS
General: Heartfelt Services, LLC is a fee for service nursing business and retains the right to refuse service without cause. We will accomplish as much as humanly possible during your service time. Some services, such as the MLOA/STD assisting with paperwork takes time. The primary holdup will be obtaining physician signatures after submitting the required paperwork. Heartfelt Service, LLC has no control over the priorities of others and cannot be held liable for delays nor additional time requirements as a result of others. The advocacy service will also take time. Our goal is to assist you in preparing for your visits with healthcare providers to streamline the delays and expense. We will advocate for you when needed to assure you are getting the attention you deserve for the cost of your visit. We will provide education, motivation, and nursing within our scope of practice. Orders from your physician will be required for some services.
Insurance: At this time we do not file insurance claims nor accept Medicaid nor Medicare. Invoices can be provided for your records.
Rates: All services are set up on an hourly rate, except for smoking cessation classes. In the event you are unhappy with us, please speak to us directly. We expect to get paid for our time, but we all know that healthcare is not without its perils. Nursing does not always get the desired outcomes, but we put in the work regardless.
Third-party care: In order to evaluate the care of loved one in a facility you must be a direct family member, be an emergency contact, or have power of attorney. Your loved one will need to be in agreement to have our services as well. If they are confused or unable to give consent, you must have power of attorney and provide us with a copy. No exceptions.
Smoking Cessation Classes: The smoking cessation classes will be held in a small group setting, 1 hour a week for 6 weeks. Payment is required in advance for the classes. The location of the classes will be announced before sign up. Neither Heartfelt Services, LLC nor the location of the meetings will be held responsible for any accidents.
Cancellations: We know that things come up in life, so if you need to cancel please provide a 24 hour notice. If you are unable to do so, message us! We will refund a less than 24 hour cancellation once. However, if we make a trip to your location and you are not present at your appointed time, you will not be refunded. After the one-time refund, you will be charged the appropriate service rate if you provide a less than 24 hour cancellation.